Refund Policy

Last updated: 22 September 2026

All purchases made through this checkout page are final. Once a payment is completed, no refund, cancellation, or exchange will be issued, for any plan duration (1, 6, or 12 months), for any reason, including a change of mind or non-usage.

1. Why we don't offer refunds

Pricing on this page already reflects Quillr Cash and time-limited promotional discounts applied at the point of sale, in place of a post-purchase refund. Access to your plan is activated immediately after payment, so the purchase is treated as consumed at that point.

2. The one exception: billing errors

This policy is about not offering refunds for change-of-mind or non-usage. It is separate from a genuine billing error, where we made a mistake, not you. If you were charged twice for the same order, or charged an amount that does not match the plan and price shown at checkout, contact us within 7 days of the charge and we will investigate and correct it.

This exception does not cover disputes about the value of the service, dissatisfaction with AI output, or a decision not to use the plan you purchased.

3. How to report a billing error

Email support@quillr.ai or call +91 89990 13645 with your registered email, the approximate date and amount of the charge, and, if available, the payment ID from your Razorpay confirmation. We aim to respond within 2 business days.

4. Failed or incomplete payments

If a payment fails or is interrupted after your bank or card has been debited but before Quillr confirms the order, that amount is not a completed purchase under this policy. Such amounts are typically reversed automatically by Razorpay or your bank within their standard timelines; contact us if it is not reversed within 7 business days.

5. Changes to this policy

We may update this Refund Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.